Olive & Grill respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.

1. Information We Collect:
• When you place an order, make a reservation, sign up for our newsletter, or engage with us, we may collect personal information such as your name, contact details (phone number, email address), delivery address, and payment information.
• We may also collect non-personal information related to your dining preferences or website usage to enhance your experience.
2. Purpose of Collection and Use:
• We collect and process your personal data solely for legitimate business purposes, including:
• Processing and fulfilling your orders and reservations.
• Managing deliveries and collections.
• Improving our products and services.
• Communicating with you about your orders, promotions, or special offers (with your explicit consent where required for marketing).
• Responding to your inquiries and providing customer support.
• Complying with legal obligations.
3. Data Security:
• Your personal data is securely stored and protected against unauthorised access, disclosure, alteration, or destruction. We employ reasonable technical and organisational measures to safeguard your information.
• Payment information is processed securely, typically through reputable third-party payment gateways, and we do not store sensitive card details on our servers.
4. Information Sharing:
• We will never sell, rent, or lease your personal information to third parties.
• We may share your data with trusted third-party service providers (e.g., delivery partners, payment processors) strictly for the purpose of fulfilling our services to you, under strict confidentiality agreements.
5. Your POPIA Rights:
• Under POPIA, you have the right to:
• Access your personal information held by us.
• Request correction or deletion of your personal information.
• Object to the processing of your personal information under certain circumstances.
• Withdraw your consent for direct marketing at any time.
• To exercise any of these rights, please contact us using the details provided on our website. We will respond to your request in accordance with POPIA requirements.
6. Data Breach Notification:
• In the unlikely event of a data breach that compromises your personal information, we will notify affected individuals and the Information Regulator of South Africa promptly, as required by POPIA.
7. Consent:
• By using our services and providing your personal information, you consent to the collection, processing, and storage of your data as outlined in this Privacy Policy.